TY JOUR TI A balanced system of indicators for a motor transport company KW balanced scorecard KW process approach to management KW business processes KW SWOT analysis KW key performance indicators (KPIs) KW aviation industry KW airline KW scaling of the balanced scorecard JO JOURNAL OF MONETARY ECONOMICS AND MANAGEMENT AU Sushko, O.P. AU Guseva, A.S. PY 2025 IS 0 PB ITBO University