@article{Kramarev2025digital,
author={Kramarev, A.S.},
title={Digital customer management strategies in the service sector: integration of CRM systems and personalization},
journal={JOURNAL OF MONETARY ECONOMICS AND MANAGEMENT},
publisher={ITBO University},
year={2025},
pages={313-318},
volume={0},
issue={Специальный выпуск №2, 2025},
}