%0 Journal Article %T Increasing the productivity of network interaction in the ecosystem based on the analysis and processing of customer requests for technical support using artificial intelligence %A Simagina, S.G. %A Shishkin, A.A. %K chatbot, artificial intelligence, consultation, efficiency, business process, customer support %J JOURNAL OF MONETARY ECONOMICS AND MANAGEMENT %D 2026 %N 0 %P 3 %I ITBO University