TY JOUR TI Increasing the productivity of network interaction in the ecosystem based on the analysis and processing of customer requests for technical support using artificial intelligence KW chatbot KW artificial intelligence KW consultation KW efficiency KW business process KW customer support JO JOURNAL OF MONETARY ECONOMICS AND MANAGEMENT AU Simagina, S.G. AU Shishkin, A.A. PY 2026 IS 0 PB ITBO University