TY JOUR TI Business process automation in IT based on modern digital technologies KW automation KW business processes KW IT sphere KW digital technologies KW ERP KW CRM KW BPM KW artificial intelligence KW cloud technologies KW BI analytics KW digitalization KW management of IT companies JO JOURNAL OF MONETARY ECONOMICS AND MANAGEMENT AU Setrakov, S.A. AU Terehova, E.A. PY 2025 IS 0 PB ITBO University