LDR 00540naa#a2200181#i#450#
001     EN\\bibl\126852
005     20260708233755.3
011 ## _a2712-7516
100 ## _a20260708b2026####ek#y0engy0150####ca
102 ## _aRU
200 1# _aCustomer-oriented service tools: theoretical and applied aspects
       _eJournal article
210 1# _aMoscow
       _cITBO University
       _d2026
215 ## _a0 с.
608 ## _aJournal article
       _2local
675 ## _aМаркетинг. 339.138
       _z
700 #1 _aGolskaya
       _gJulia Nikolaevna
700 #1 _aOsipova
       _gAlyona Pavlovna
856 4# _ajomeam.ru
       _u