graduate student
The prerequisites for introducing various information technologies into the public administration section emerged long ago, but the main one was the pandemic crisis, when some structures simply could not perform their primary functions. Somewhere the equipment did not allow for the implementation of any innovations, while in other places there was a lack of a clear plan and qualified personnel. During the pandemic, the demand for public services increased sharply, which prompted a different look at information technologies due to their convenience and accessibility. Gradually, various cloud services began to appear, and modernization began to accelerate. In order for digital transformation to be able to reach the state level, and not the local one, various approaches and policies began to be gradually introduced. Also, in addition to the general availability and convenience of various digital structures, it is necessary to justify the economic factor of these innovations in order to be able to invest in the development of various software.
digital transformation, technological innovations, neoclassical economic theory, socio-economic processes, public administration
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