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The article discusses the current problem of suboptimal internal logistics in medical organizations in the Russian Federation, which leads to significant but often hidden economic losses. The main types of "invisible" costs associated with the movement of patients, personnel, materials, and information are analyzed. Special attention is paid to the potential of artificial intelligence (AI) technologies for solving these problems. Specific areas for applying AI algorithms are discussed, from intelligent scheduling and inventory management to predictive maintenance of equipment. Based on expert survey data, the article demonstrates the perception of the problem and the willingness of healthcare facility managers to implement innovations. The article concludes that digitalization of internal processes is a key reserve for improving the economic sustainability and quality of medical care in the face of increasing demands on the healthcare system.
internal logistics, medical organization, artificial intelligence (AI), cost savings, process management, digitalization of healthcare, resource optimization, and operational efficiency
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