employee from 01.01.2024 until now
Russian Federation
The article examines current trends in the development of digital banking in the United Arab Emirates. The author analyzes the key factors contributing to the digital transformation of the banking sector, including government initiatives, the growth of the number of Internet users and the development of fintech infrastructure. Particular attention is paid to the emergence of neo-banks, fully digital financial institutions with no physical branches, and their impact on the availability of banking services, especially for small and medium—sized businesses. The paper also identifies the main challenges of digitalization, such as cybersecurity, customer identification, and regulatory issues. Based on the analysis, it is concluded that digital banking is promising as one of the drivers of economic growth and financial inclusion in the UAE.
digital banking, neo-banking, online banking, mobile banking, digital transformation
1. Bouteraa M. Descriptive Approach of Green Banking in the United Arab Emirates(UAE) // IBMRD’s Journal of Management & Research. №9(1). 2020. URL:https://doi.org/10.17697/ibmrd/2020/v9i1/152324 (data obrascheniya: 03.10.2024)
2. Bouteraa M., Chekima, B., Lajuni, N., & Anwar, A. Understanding Consumers’Barriers to Using FinTech Services in the United Arab Emirates: Mixed-MethodsResearch Approach // Sustainability. 2023. №15(4). URL:https://doi.org/10.3390/su15042931 (data obrascheniya: 03.10.2024)
3. Glushchenko M., Hodasevich, N., & Kaufman, N. Innovative financial technologiesas a factor of competitiveness in the banking // SHS Web of Conferences, 69, 00043. 2019 URL: https://www.shs-conferences.org/articles/shsconf/pdf/2019/10/shsconf_cildiah2019_00043.pdf . (data obrascheniya: 03.10.2024)
4. Umesh Kothari, A. Seetharaman. Impact of Digital Transformation on Retail Banking Industry in the UAE // International Working Conference on Transfer and Diffusion of IT (TDIT). Dec 2020. Tiruchirappall., India. pp.425-438 URL: https://inria.hal.science/hal-03701767/document (data obrascheniya: 03.10.2024)
5. Tuli P., Damak M. UAE Banking Sector 2023 Outlook // S&P Global Rating. January 2023. URL: https://www.spglobal.com/_assets/documents/ratings/research/101572017.pdf (data obrascheniya: 03.10.2024)
6. Tuli P., Damak M. Future Of Banking: Neobanks In The UAE Will Complement, Not Replace, Traditional Banks // S&P Global Rating. November 2023. URL:https://www.spglobal.com/ratings/en/research/articles/231101-future-of-banking-neobanks-in-the-uae-will-complement-not-replace-traditional-banks-12889063 (data obrascheniya: 03.10.2024)
7. Adityadev V, Dr. Jagadeesh B. A study on customers perception towards neo banking system // International journal of research. Vol. 11, Iss: 4 URL: https://typeset.io/pdf/a-study-on-customers-perception-towards-neo-banking-system-2j94qbbp.pdf (data obrascheniya: 03.10.2024)
8. Jumaa M. Commercial Banks’ Digital Paradigmand Customers Responses in the UAE // International Journal of Data Analytics. Volume 1. Issue 1. January-June 2020. URL: https://www.researchgate.net/publication/338321272_Commercial_Banks'_Digital_Paradigm_and_Customers_Responses_in_the_UAE (data obrascheniya: 03.10.2024)
