graduate student
The digital transformation of public administration is a key element of modernizing public services and interacting with citizens. The use of information and communication technologies (ICT) makes it possible to increase the efficiency, transparency and accessibility of management, optimizing the processes of providing services and strengthening the trust of citizens. The introduction of technologies such as e-government, big data, artificial intelligence, blockchain and the Internet of Things contributes to improving the quality of life, reducing costs and reducing corruption. However, the process of digitalization is fraught with difficulties, including the need to modernize infrastructure, train qualified personnel, protect data, and ensure inclusivity for all groups of the population. Successful digital transformation requires an integrated approach that takes into account both technological and social aspects, which will create a sustainable, fair and effective management system that meets modern societal expectations.
digital transformation, public administration, e-government, artificial intelligence, blockchain technologies, transparency, inclusivity, cybersecurity
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