graduate student
The article is devoted to the study of the importance of trainings for sales professionals as one of the key tools for improving their professional effectiveness and adapting to modern market conditions. The paper examines in detail the main aspects of training, including the theoretical basis, sales models such as AIDA (attention, interest, desire, action), and the stages of the sales process, starting from preparation for a meeting with a customer and ending with after-sales service. The role of trainings in the formation of key competencies among specialists is highlighted, including communication skills, the ability to work with objections, the skills of concluding transactions and managing client relationships. The key performance indicators of the trainings are highlighted, such as increased sales, improved customer satisfaction, increased customer retention and loyalty, as well as changes in employee productivity. The article highlights the need for regular evaluation of the training results in order to further adjust and improve their effectiveness, as well as the importance of integrating modern educational technologies to improve the practical skills of participants. The conclusions emphasize that well-organized and adapted trainings are an integral part of the strategy for the development of sales professionals and the long-term success of organizations in a competitive environment.
training, sales specialists, AIDA model, communication skills, feedback, practical skills, sales effectiveness, learning process
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