graduate student
In the context of globalization and technological change, optimization of business processes is becoming critically important to ensure the competitiveness and efficiency of organizations. The article discusses key approaches to optimizing business processes, including Lean Manufacturing, Six Sigma methodology, and the use of modern information technologies (ERP, CRM, and others). Special attention is paid to eliminating losses, improving product quality, reducing costs and creating value for customers. The key stages of optimization are described, such as analyzing current processes, identifying bottlenecks, implementing innovative solutions, and monitoring results. The authors emphasize the importance of employee engagement, building a culture of continuous improvement, and using analytical methods to achieve sustained success. Process optimization is presented as a strategic direction aimed at long-term growth and adaptation of companies to rapidly changing market conditions.
business process optimization, lean manufacturing, six sigma, automation, efficiency, quality, technology, culture of improvement
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