graduate student
The article is devoted to modern passenger service technologies at airports, their current state and prospects for further development. The main trends of recent decades are considered, including automation of processes, the introduction of biometrics, artificial intelligence and robotics. Special attention is paid to how these technologies affect the efficiency of airports, improving the quality of passenger service and improving security. Future directions of development are also being discussed, such as expanding the use of biometrics, further robotization and the introduction of blockchain technologies. The article highlights the importance of integrating these innovations to ensure the sustainable growth and competitiveness of airports in the global airline industry. The article concludes that modern technologies play a key role in the transformation of airports, making them more efficient, safer and more convenient for passengers.
technologies, passenger service, automation, biometrics, artificial intelligence, robotics, Internet of things, security
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